Important announcement for "FLET’S Hikari Premium" Users
Changing to "FLET’S Hikari Next" services

"FLET’S Hikari Premium" service offered from March, 2005 by NTT West will end on January 1, 2019 (Thurs.).
We ask you to please change services to "FLET’S Hikari Next" or other services.

  • There may be cases where "FLET’S Hikari Next" cannot be provided, or where it will take time before it can be provided, based on our company's equipment and the structure of the building.

For procedures and inquiries regarding changing to "FLET’S Hikari Next" services

0120-064-337 0120-064-337

Languages offered: English, Portuguese, Spanish, Chinese, and Korean

Service hours:
9:00AM〜5:00PM, excluding Saturdays, Sundays, and holidays, year-end and New Year's holidays 12/29〜1/3

You can call us from cellular telephones or PHS as well. Please verify the telephone number you have entered before calling.

Usage

Please select your language, following the automated voice guidance.

 For service in English, press 11

 Atendimento em português aperte 22

 Para atención en español presione  33

4 需要中文服务请输入 4

 한국어 서비스를 희망하시는 분은 55

Verifying if your service is the service which will terminate. (FLET’S Hikari Premium)

You have a "FLET’S Hikari Premium" contract if "加入者網終端装置" or "CTU" is written on the side of your network device.

Network devices with "加入者網終端装置" or "CTU" written on them may also be used for "FLET’S Hikari My Town". Please make an inquiry, as "FLET’S Hikari My Town" is a service whose provision differs from region to region.

About Settings for Changing after Applying

Please click here for troubleshooting about setup after applying to change services.

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Fees written on the site / Cancellation fees, etc. do not include tax. Consumption tax will be added.