Phone Services Charges
Hikari Denwa (IP Phone Service)

Using ”Hikari Denwa”

  • When using ”Hikari Denwa (or Hikari Denwa A (ACE)” it is necessary to have a contract and pay fees for either ”FLET’S Hikari Next”, ”FLET’S Hikari Light”, ”FLET’S Hikari Premium” (any one of the internet access services), or for any of the qualifying ”Collaboration Hikari” services (Please click here for further details (Japanese version only)). If ”Collaboration Hikari” is discontinued, ”Hikari Denwa” will be discontinued at the same time.
  • Unable to be used in power outages.
  • Some specific telephone service providers numbers such as 0039 specified cannot be dialed.
  • A separate installation fee is required to use ”Hikari Denwa”.

“Monthly service charges”, “installation fees” and "FLET’S Hikari"'s (Internet access service) “monthly service fees” and “initial charges” are required for using “Hikari Denwa”.

Basic Monthly Fees (Ex:)

An example of "Hikari Denwa" basic plan and "FLET’S Hikari Next Family Super High Speed Type Hayabusa" (Internet access service)

Hikari Denwa basic plan

¥500 / month
FLET’S Hikari Next Family Super High Speed Type Hayabusa
¥4,300 / month
◆Fees when new applications are made for "Hikari Hajime Wari" (discount service) (first and second year)

Please click here for details about ”FLET’S Hikari” charges.

Please click here for details about providers charges. (Japanese version only)

It is necessary to make a contract with an internet service provider and pay fees for usage separately in order to use the internet.

  1. ◆ Fees when new applications are made for "Hikari Hajime Wari" (discount services) (first and second year)
  • ◆ [About "Hikari Hajime Wari" (discount service)]
    A contract cancellation fee (up to 10,000) is necessary when cancelling a contract during the term while discounts are applied. Contract cancellation fees will not incur if a contract is cancelled during the month or the month after the discount term ends. Please click here for further details. (Japanese version only)
  • A universal service charge of 2/month will be charged per telephone number, in addition to the charges listed above. Please click here for further details. (Japanese version only)

About the universal service charge

The universal service charge is charged nation wide in order to ensure universal telecommunications services (subscriber telephones, public telephones, emergency calls). The unit price per telephone number determined by the organization which supports universal services (the Telecommunications Carriers Association) is the same price as the universal service charge, and it may change based on changes in the unit price per number as determined by the TCA.

Fees for Hikari Denwa Telephone Service Devices

When subscribed to ”FLET’S Hikari Next” or ”FLET’S Hikari Light”

  Per Contract Monthly Charge
Hikari Denwa
Telephone Service
Home Gateway Device
Per device*2 Free
¥100 for wireless LAN capability*4
wireless LAN card*4
(for extensions)
per card*3 ¥100

When subscribed to ”FLET’S Hikari Premium”

  Per Contract Monthly Charge
Hikari Denwa
Telephone Service
VoIP Adapter/Router
Per device*2 Free
¥100 for wireless LAN capability*5
  1. Only Hikari Denwa telephone service device may be rented per Hikari Denwa contract.
  2. A maximum of 4 wireless LAN cards (for extensions) can be rented.
  3. Support for wireless LAN specifications vary when subscribed to FLET’S Hikari Next/FLET’S Hikari Light, depending on the Hikari Denwa supported device. There are IEEE802.11ac/n/a/g/b supported devices, IEEE802.11n/g/b supported devices, and IEEE802.11a/g/b supported devices. For users who request to use devices (cordless capability) supporting IEEE802.11a/g/b, it is necessary to rent an adapter along with the wireless LAN card/s, in order to change the type of wireless LAN card/s. (Charges for renting the adapter are included in the charges for the wireless LAN card.) Depending on the changes to be made, an additional installation fee may be required when the specifications of the currently used devices (devices with cordless capability) differ from Hikari Denwa wireless LAN device specifications, and the user requests to use Hikari Denwa wireless LAN device specifications. For further details, please ask a sales representative. Please click herefor details about service conditions for different devices. (Japanese version only)
  4. For FLET’S Premium subscribers or wireless LAN card users (for extensions), only the IEEE802.11a/g/b wireless LAN specification is supported. IEEE802.11a and IEEE802.11g/b specifications cannot be used simultaneously.
  • Wireless LAN support is a set of a ”Hikari Denwa telephone service device” and one ”wireless LAN card (for the main device)” ※wireless LAN support is a set of a ”Hikari Denwa telephone service device” and one ”wireless LAN card (for the main device)”
  • Billed amount = monthly fees × days used ÷ calendar days + call fees, etc.
  • Fractions under ¥1 are rounded down.
  • Calculations use the number of calendar days of the month billed.
Basic Fees and Fees for Using Optional Services
Service Charge per unit Monthly Charges
Caller ID (Number Display)
One of option services of Hikari Denwa A (ACE)
Per contract ¥400
Anonymous call rejection
(Number Request)
One of option services of Hikari Denwa A (ACE)
Per contract ¥200
Call forwarding (Voice Warp)
One of option services of Hikari Denwa A (ACE)
Per telephone number ¥500
Call waiting (Catch Phone)
One of option services of Hikari Denwa A (ACE)
Per contract ¥300

Please click here for details about additional optional service fees. (Japanese version only)

There are some cases when using multiple optional services or when using ”Data Connect” to call, when functions may be limited or unavailable, depending on the optional service. Please click here for details about each service and points to note when using each service. (Japanese version only).

Please click here for Call rates for Subscription Telephones(phone services)/ INS-Net (phone services) (Japanese version only)

For landlines
Regardless of distance / time
All domestic calls
¥8 / 3 min.*1
(using Hikari Denwa voice services only)

For mobile lines
Regardless of time
¥16 / 60 sec.*2
(for NTT DOCOMO)

International calls
Regardless of time
¥9 (tax exempt) / 60 sec.
(for the USA*3

  1. When calling using NTT West and NTT East subscriber telephone services, INS-Net telephone services, Hikari Denwa telephone services or Collaboration Hikari Telephone 〔excluding video calls / Data Connect during voice calls (using data) / or data transmissions using Data Connect〕, regular subscriber telephones of other companies, and voice over IP of other companies (excluding calls to 050 numbers). Call rates for international calls, mobile telephones, PHS, 050 voice over IP, video calls, and Navi-Dial, etc., differ.
  2. Rates may change depending on the telecommunications carrier.
  3. Excluding Guam, Saipan, etc.
International Call Rates (Ex:) *4
Area Call/data rates
Calls to the United States of America
(excluding Guam, Saipan, etc.)
¥9 / 60 sec.
Call to the People's Republic of China ¥30 / 60 sec.
Calls to South Korea ¥30 / 60 sec.

Please click here for the list of International Call Rates

  1. International call rates are tax exempt.

Initial fees (Ex:)

This is a case when you newly applied for "FLET’S Hikari" and "Hikari Denwa" at the same time, and that there is no need of installation work for the device of "Hikari Denwa" since you keep using the existing home phone number and contract.

Contract fee / installation fee of
"FLET’S Hikari"
("FLET’S Hikari Next Family Super High Speed
Type Hayabusa")
Contract Fee ¥800
Installation Fee*1 ¥18,000
When paying in installments*21st payment: ¥3,000+¥500 month from the 2nd payment ×30 times
Hikari Denwa Basic installation fee ¥0
Switching equipment etc. Installation Fees ¥1,000
Work cost to stop the existing home phone ¥1,000
Cost to transfer the number ¥2,000
Total ¥22,800

The breakdown of "FLET’S Hikari" installation work fee (¥18,000) :

Basic installation fee ¥4,500, switching equipment, etc., installation fee ¥1,000, internal wiring installation fee ¥10,400, line terminal installation fee ¥2,100

Please click here for details about "FLET’S Hikari" charges.

    • Installation fee is an example figure and subject to change depending on the contents of the installation. Please click here for details about additional fees for installation. (Japanese version only)
    • It is not possible to change from a lump-sum payment to payment in installments, or from payment in installments to a lump-sum payment once installation work has been completed. However, it is possible to pay the remaining balance during the payment term if you are paying in installments.
    • Please make an inquiry to each company regarding remaining payments when changing to a ”Collaboration Hikari” service. (Further details here) (Japanese version only)
  1. [Important points when canceling "FLET’S Hikari"]
    When cancelling "FLET’S Hikari" services during paying in installments, or when changing buildings or migrating services (service changes), the remaining balance for the installation fee will be charged as a lump-sum payment.

Installation work fee of "Hikari Denwa"

Basic installation fee*3

  Units Charges
Without a NTT West
installer visit
Per installation ¥1,000
With a NTT West installer visit Per installation ¥4,500
  1. Free when installing ”FLET’S Hikari” and ”Hikari Denwa” at the same time.
Switching equipment etc. Installation Fees
Service Units Charges
Basic functions Per contract ¥1,000
Hikari A (ACE)*4 Per contract ¥1,000
Call forwarding
(Voice Warp)*4*5
Per telephone number ¥1,000
Caller ID
(Number Display)*4
Per contract ¥1,000
Anonymous call rejection
(Number Request)*4
Per contract ¥1,000
Call waiting
(Catch Phone)*4*6
Per contract ¥1,000

Please click here for further details about switching equipment etc. installation fees (Japanese version only)

  1. Free when installing ”Hikari Denwa” at the same time.
  2. Contracts for ”FAX notification mail” (option) and ”Voice Warp” (option) using the same number cannot be made.
  3. FLET’S Hikari Premium” subscribers cannot make contracts to use ”Catch Phone” (option) and ”Multiple Channel” (option) at the same time
Installation fees for Hikari Denwa Telephone Service Devices (installation / setup)

”FLET’S Hikari Next”, ”FLET’S Hikari Light”, and some Collaboration Hikari subscribers

Service Units Charges
Hikari Denwa service Home Gateway
(standalone/built-in)
Including wireless LAN incompatible
/compatible devices
Installation of device Per device ¥1,500*7
Setup of device Per device ¥1,000*8

When subscribed to ”FLET’S Hikari Premium”

Service Units Charges
Hikari Denwa Telephone Service VoIP
Adapter/Router
Incompatible with wireless LAN Per device ¥4,000
Hikari Denwa Telephone Service VoIP
Adapter/Router
Compatible with wireless LAN Per device ¥7,500
  1. Installation fee for unpacking, setup, testing connectivity, and cleanup, etc. There will be no fee if the device is built-in to the FLET’S Hikari ONU (optical network unit), or if the FLET’S Hikari ONU or the indoor VDSL device is installed at the same time.
  2. Installation fees occuring when users request the company to perform telephone settings such as extension telephones・different ring tones, etc., and settings for Hikari Denwa telephone service devices. There will be no fee if the user performs these settings on their own.
  • A fee is necessary when new settings are performed for new contracts for separate ”FLET’S Hikari” or some ”Collaboration Hikari”
  • Wireless LAN specifications vary depending on the type of device used when using FLET’S Hikari Next/FLET’S Hikari Light wireless LAN supported devices. For users who request to use devices (cordless capability) supporting IEEE802.11a/g/b , it is necessary to rent an adapter along with the wireless LAN card/s, in order to change the type of wireless LAN card/s. (Charges for renting the adapter are included in the charges for the wireless LAN card.) Depending on the changes to be made, an additional installation fee may be required when the specifications of the currently used devices (devices with cordless capability) differ from Hikari Denwa wireless LAN device specifications, and the user requests to use Hikari Denwa wireless LAN device specifications. For further details, please ask a sales representative. Further information about wireless LAN specifications which differ depending on the device is here (Japanese version only).

Please click here for further details about ”FLET’S Hikari” contract charges and installation fees

For application and inquiries regarding the service

0120-064-337 0120-064-337

Languages offered: English, Portuguese, Spanish, Chinese, and Korean

Service hours:
9:00AM〜5:00PM, excluding Saturdays, Sundays, and holidays, year-end and New Year's holidays 12/29〜1/3

You can call us from cellular telephones or PHS as well. Please verify the telephone number you have entered before calling.

Usage

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審査 18-269-1

Fees written on the site / Cancellation fees, etc. do not include tax. Consumption tax will be added.