Support Tools
Setup Procedures
1. Setup procedures for users with non-Japanese operating systems
| (1) Customers using FLET'S Hikari Premium | (2) Customers using FLET'S Hikari Next or B FLET'S |
|---|---|
| Internet Connection Setup (FLET'S Hikari Premium) (PDF: 1 MB)  |
Internet Connection Setup (FLET'S Hikari Next) (PDF: 990 KB) |
These documents provide instructions regarding setup procedures for users with non-Japanese operating systems.
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- These instructions do not guarantee successful operation even when using one of the specified computing environments.
All screenshots contained within these instructions are for instructional purposes only. Actual display may differ according to your computer.
Read the following page before starting setup procedures.
Things to Check before Applying (Computer-Related)
Users with Japanese operating systems should refer to the Setup Manual.
Payment of Charges
| 1. Payment methods for usage charges | 2. Online application for payment by credit card |
|---|---|
| Payment methods for usage charges (PDF: 88 KB) |
Online application for payment by credit card (PDF: 252 KB) |
| Explains preferred payment methods. |
Explains the procedures for applying online to pay by credit card. |
| 3. Application for payment by credit card | 4. Applying for payment by bank transfer |
|---|---|
| Application for payment by credit card (PDF: 1.8 MB) |
Applying for payment by bank transfer (PDF: 96.5 KB) |
| Explains the procedures for filling out the application form for payment by credit card. |
Explains the procedures for filling out the application form for payment by bank transfer. |
| 5. Understanding your NTT West bill | |
|---|---|
| Understanding your NTT West bill (PDF: 428 KB) |
|
| Explains your NTT West bill. |
Cancellation Procedures
| 1. Cancellation procedures | 2. Cautions on cancelling the Installation Charge Discount |
|---|---|
| Cancellation procedures (PDF: 44 KB) |
Cautions on cancelling the Installation Charge Discount
(PDF: 23 KB) |
| Explains the procedures for terminating Internet services and phone usage contracts when leaving Japan or relocating. | Explains points to be aware of for customers wishing to cancel the Installation Charge Discount
. |
You will need to have the Adobe Reader to view the PDF file.
Download the latest version here.
