For Customers Before Starting Internet Service
Installation / settings guide
This explains the entire process of how to set up your connection to the Internet, from your initial application to starting of Internet service.
Obtain the needed items!
In addition to the connecting equipment, you must also obtain a LAN cable for connecting between devices.
Items obtained by the customer beforehand
PC or smartphone/tablet
The LAN cable type and standards vary depending on your contracted service. Click here for details.
This can be used for smartphones, tablets,
and other Wi-Fi compatible devices.
Items supplied by NTT West
The supplied equipment varies depending on your contracted service. For details, check the following information.
|Contracted Service||Supplied Equipment|
|Customers who applied for Internet service only|
|Customers who applied for Hikari Denwa service and use a home gateway (with ONU function)|
|Customers who applied for Hikari Denwa service and use a compact ONU + stand-alone home gateway|
|Customers who applied for services exceeding 1 Gbps|
You will receive the documents needed for making the settings from the contracted carrier and service provider.
* Some carriers may require you to obtain the procedure from the Internet or use another method. For details, check with your contracted carrier.
Information on your service content from the contracted carrier
Documents received from your contracted service provider