Phone Services Charges
Hikari Denwa (IP Phone Service)

Using ”Hikari Denwa”

To use Hikari Denwa (or Hikari Denwa A (ACE)), a contract and payment for either FLET'S Hikari (FTTH access service) or some types of Collaboration Hikari (Click here for details (Japanese version only))is required. Additionally, If ”FLET’S Hikari” ”Collaboration Hikari” is discontinued, "Hikari Denwa" will also be discontinued at the same time.
Unable to be used in power outages.
Some specific telephone service providers numbers such as 0039 specified cannot be dialed.
A separate installation fee is required to use ”Hikari Denwa”.

“Monthly service charges”, “installation fees” and "FLET’S Hikari"'s (Internet access service) “monthly service fees” and “initial charges” are required for using “Hikari Denwa”.

Monthly Usage Fee

Call Rates

Installation Fee
(Initial Charges)

Basic Monthly Fees (Ex:)

An example of "Hikari Denwa" basic plan and "FLET’S Hikari Next Family Super High Speed Type Hayabusa" (Internet access service)（1st～2nd year）

New applications for "Hikari Hajime Wari" (Discount Service) ended on October 31, 2024. For customers who are currently under contract for "Hikari Hajime Wari", the service will be in order discontinued starting from February 2025, the month when your contract expires. From November 1, 2024, new applications for "Hikari Hajime Wari Next" (Discount Service) are being accepted.
For more details, please see our Revision of Discount Services ＜Japanese version only＞ page.

Hikari Denwa basic plan

￥550 / month

FLET'S Hikari
1st～2nd year
¥4,730/ month
＜From the 3rd year onwards, the monthly charge will be ¥5,940.＞
+ Internet Service Provider (ISP)
When "Hikari Hajime Wari Next" (discount service) is applied. * (Must be applied for at the same time as new application) <cancellation fee applies>

Please click here for details about ”FLET’S Hikari” charges.

Please click here for details about providers charges. (Japanese version only)

It is necessary to make a contract with an internet service provider and pay fees for usage separately in order to use the internet.

※1 About "Hikari Hajime Wari Next"

Application is required for this discount.
A cancellation fee up to 4,400 yen will be charged for cancellations during the period between the first month and the end of the 24th month of the service use. However, there will be no cancellation fee if the service is cancelled on the last day of the 24th month.
From the 3rd year onwards, the monthly usage fee will be the regular fee without applying any discount services.
For detailed information such as application acceptance period and activation deadline, please see below.
About "Hikari Hajimewari Next"（Japanese version only）
※Provider usage fees are not eligible for discounts.

A telephone universal service fee 2.2 yen (including tax)/month and a telephone relay service fee 1.1 yen (including tax)/month are required for each telephone number in addition to the monthly charges. 〔The same applies to additional (optional) numbers.〕 (as of April 1, 2024) Please check here (in Japanese only) for Universal Service Charge, and please check here (in Japanese only) for Telephone Relay Service Charge.

About the universal service charge

The universal service charge is charged nation wide in order to ensure universal telecommunications services (subscriber telephones, public telephones, emergency calls). The unit price per telephone number determined by the organization which supports universal services (the Telecommunications Carriers Association) is the same price as the universal service charge, and it may change based on changes in the unit price per number as determined by the TCA.

About Telephone Relay Service charge

The telephone relay service fee is a charge to ensure the provision of telephone relay service (Mediate communication over the phone for hearing-impaired people, etc. by sign language, etc.). It is the same amount as the cost per telephone number (number unit price) set by the telephone relay service support organization (Telecommunications Carriers Association).

When subscribed to ”FLET’S Hikari Next” or ”FLET’S Hikari Light”

Contract details	Type of the device	Contract unit	Monthly fee
For Hikari Denwa service only	Hikari Denwa Home Gateway Device	Per device^※1	― (Included in Hikari Denwa monthly fee)
For Hikari Denwa and "Home Gateway Device wireless LAN card" service	Hikari Denwa Home Gateway Device	Per device^※1	― (Included in Hikari Denwa monthly fee)
	Home Gateway Device wireless LAN card	Per card^※2	¥330/month^★

Only one Hikari Denwa telephone service device may be rented per Hikari Denwa contract.
The wireless LAN standard for the "Home Gateway Wireless LAN card" varies depending on the device used.
Hikari Denwa supported devices corresponding to wireless LAN
Replacement cost will be charged if you ask your device to be replaced (except for some devices).
Please note that the replacement may result in changes to the types of devices to be installed. See below for details.
Replacement of "Home Gateway" and "Home Gateway Wireless LAN card"(Japanese version only)"
Up to four "Home Gateway Wireless LAN cards (for the sub-unit)" can be rented. (Excluding one card for the main unit)

★Click here for the postponement of rate revisions in some areas due to the 2024 Noto Peninsula Earthquake.(Japanese version only)

"Home Gateway Wireless LAN card" is not available for "FLET'S Hikari Cross".
Billed amount = monthly fees × days used ÷ calendar days ＋ call fees, etc.
- Fractions under ¥1 are rounded down.
- Calculations use the number of calendar days of the month billed.

Service	Charge per unit	Monthly Charges
Caller ID (Number Display) One of option services of Hikari Denwa A (ACE)	Per contract	¥440
Anonymous call rejection (Number Request) One of option services of Hikari Denwa A (ACE)	Per contract	¥220
Call forwarding (Voice Warp) One of option services of Hikari Denwa A (ACE)	Per telephone number	¥550
Call waiting (Catch Phone) One of option services of Hikari Denwa A (ACE)	Per contract	¥330

Please click here for details about additional optional service fees. (Japanese version only)

There are some cases when using multiple optional services or when using ”Data Connect” to call, when functions may be limited or unavailable, depending on the optional service. Please click here for details about each service and points to note when using each service. (Japanese version only).

Please click here for Call rates for Subscription Telephones(phone services)/ INS-Net (phone services) (Japanese version only)

For landlines
Regardless of distance / time
All domestic calls
¥8.8 / 3 min.^＊1
(using Hikari Denwa voice services only)

For mobile lines
Regardless of time
¥17.6 / 60 sec.

International calls
Regardless of time
¥9 (tax exempt) / 60 sec.
（for the USA^＊2）

When calling using NTT West and NTT East subscriber telephone services, INS-Net telephone services, Hikari Denwa telephone services or Collaboration Hikari Telephone 〔excluding video calls / Data Connect during voice calls (using data) / or data transmissions using Data Connect〕, Fiber Optic telephone, Fixed-wireless telephone, regular subscriber telephones of other companies, and voice over IP of other companies (excluding calls to 050 numbers). Call rates for international calls, mobile telephones, 050 voice over IP, video calls, and Navi-Dial, etc., differ.
Excluding Guam, Saipan, etc.

Area	Call／data rates
Calls to the United States of America (excluding Guam, Saipan, etc.)	¥9 / 60 sec. (tax exempt)
Call to the People's Republic of China	¥30 / 60 sec. (tax exempt)
Calls to South Korea	¥30 / 60 sec. (tax exempt)

Please click here for the list of International Call Rates

International call rates are tax exempt.

Initial fees (Ex:)

This is a case when you newly applied for "FLET’S Hikari" and "Hikari Denwa" at the same time, and that there is no need of installation work for the device of "Hikari Denwa" since you keep using the existing home phone number and contract.

Contract fee / installation fee of "FLET’S Hikari" ("FLET’S Hikari Next Family Super High Speed Type Hayabusa")	Contract Fee	¥880
	Installation Fee^＊1	¥22,000 When paying in installments^＊21st payment: ¥3,300 ＋ ¥813 month from the 2nd payment x22 times + the last month ¥814
Hikari Denwa	Basic installation fee	¥0
Hikari Denwa	Switching equipment etc. Installation Fees	¥1,100
Work cost to stop the existing home phone		¥1,100
Cost to transfer the number		¥2,200
Total		¥27,280

Breakdown of Installation Fee (22,000 yen)

Basic installation fee ¥8,250, switching equipment, etc., installation fee ¥1,100, internal wiring installation fee ¥10,340, line terminal installation fee ¥2,310

Please click here for details about "FLET’S Hikari" charges.

"FLET’S Hikari NEXT"

- Installation fee is an example figure and subject to change depending on the contents of the installation. Please click here for details about additional fees for installation.
- It is not possible to change from a lump-sum payment to payment in installments, or from payment in installments to a lump-sum payment once installation work has been completed. However, it is possible to pay the remaining balance during the payment term if you are paying in installments.
- Please make an inquiry to each company regarding remaining payments when changing to a ”Collaboration Hikari” service. （Further details here) (Japanese version only)
- If the line is installed on the 1st of each month, the 1st and 2nd payments will be billed together.
- When cancelling “FLET’S Hikari” services during paying in installments, the remaining balance for the installation fee will be charged as a lump-sum payment.

Installation work fee of "Hikari Denwa"

Basic installation fee^＊3

	Units	Charges
Without a NTT West installer visit	Per installation	¥2,200
With a NTT West installer visit	Per installation	¥8,250

Free when installing ”FLET’S Hikari” and ”Hikari Denwa” at the same time.

Service	Units	Charges
Basic functions	Per contract	¥1,100
Hikari A (ACE)^＊4	Per contract	¥1,100
Call forwarding (Voice Warp)^＊4＊5	Per telephone number	¥1,100
Caller ID (Number Display)^＊4	Per contract	¥1,100
Anonymous call rejection (Number Request)^＊4	Per contract	¥1,100
Call waiting (Catch Phone)^＊4＊6	Per contract	¥1,100

Please click here for further details about switching equipment etc. installation fees (Japanese version only)

Free when installing ”Hikari Denwa” at the same time.
Contracts for ”FAX notification mail” (option) and ”Voice Warp” (option) using the same number cannot be made.

”FLET’S Hikari Next”, ”FLET’S Hikari Light”, and some Collaboration Hikari subscribers

Service		Units	Charges
Hikari Denwa service Home Gateway (standalone/built-in) Including wireless LAN incompatible /compatible devices	Installation of device	Per device	¥1,650^＊6
	Setup of device	Per device	¥1,100^＊7

Installation fee for unpacking, setup, testing connectivity, and cleanup, etc. There will be no fee if the device is built-in to the FLET’S Hikari ONU (optical network unit), or if the FLET’S Hikari ONU or the indoor VDSL device is installed at the same time.
Installation fees occuring when users request the company to perform telephone settings such as extension telephones・different ring tones, etc., and settings for Hikari Denwa telephone service devices. There will be no fee if the user performs these settings on their own.

A fee is necessary when new settings are performed for new contracts for separate ”FLET’S Hikari” or some ”Collaboration Hikari”
Wireless LAN specifications vary depending on the type of device used when using FLET’S Hikari Next/FLET’S Hikari Light wireless LAN supported devices. For users who request to use devices (cordless capability) supporting IEEE802.11a/g/b , it is necessary to rent an adapter along with the wireless LAN card/s, in order to change the type of wireless LAN card/s. (Charges for renting the adapter are included in the charges for the wireless LAN card.) Depending on the changes to be made, an additional installation fee may be required when the specifications of the currently used devices (devices with cordless capability) differ from Hikari Denwa wireless LAN device specifications, and the user requests to use Hikari Denwa wireless LAN device specifications. For further details, please ask a sales representative. Further information about wireless LAN specifications which differ depending on the device is here.

Please click here for further details about ”FLET’S Hikari” contract charges and installation fees

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